[Solved] Keeping Your Account Updated
Please can I urge all members to keep their vrat account information current, especially with regards to making sure the e-mail address assigned to your account is correct.
If you change your e-mail provider no doubt you let your bank, energy supplier and doctors know, equally you need to do so here. Its a simple task to quickly edit and update your account with the new information. Not only is it necessary and a prerequisite of having a membership here, its also to be in compliance with the new GDPR act which came into effect May 2018.
Without a current valid e-mail address associated with your account, if you forget your password and are unable to login, you will be unable to reset your forum password. You will also not receive notifications from the private forum messaging, notifications from subscribed threads and many other services we offer. Most importantly should the need arise the staff and I may need to contact you in confidence on certain matters, without a valid e-mail this is task is made impossible.
Thank you for your anticipated help.
Bumping this topic, please ensure you have checked your account as detailed above. ?
Failure to do so leads to multiple problems such as login, password resetting and receiving notifications of thread subscriptions or PM's.
Bumping this again as we've had a case of an account not being kept up to date with the correct e-mail address. Thus resulting in an inactive and non contactable account, being deleted. As stated above, if you change your e-mail address you must update your forum account details.